Shipping & Delivery Policy
Last updated: September 2026 | Compliant with Google Merchant Center Standards
1. Order Processing & Handling Time
All orders placed on Boolina are carefully inspected and processed from Monday through Friday (excluding official holidays).
1 to 3 business days (Mon – Fri)
5:00 PM (EST – Eastern Standard Time)
4 to 8 business days (Mon – Fri)
2. Shipping Costs & Destinations
We provide tracked delivery throughout the continental United States and international destinations.
- Standard Insured Shipping: Free for all orders over $99 (or flat rate $7.95 for orders under $99).
- Heavy Freight / Oversized Items: Handled by specialized liftgate carriers with scheduled appointment delivery.
3. Shipment Confirmation & Real-Time Tracking
As soon as your package leaves our warehouse, you will automatically receive an email and/or SMS containing your official carrier tracking number (FedEx, UPS, USPS or DHL). You can track your parcel anytime directly on our Order Tracking Page.
4. Damaged or Lost Shipments
If your order arrives damaged or is reported missing by the courier, please notify us within 48 hours at support@boolina.com with your order number and photos. We will immediately ship an identical replacement or issue a full refund at zero extra cost.